Designing the Best Call Center for Your Business, 2nd...

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Business & Economics - Sales & Marketing
Designing the Best Call Center for Your...

Designing the Best Call Center for Your Business, 2nd Edition

Name: Designing the Best Call Center for Your Business, 2nd Edition
ISBN: 9781578203130

Brendan B. Read

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Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f This revised and expanded edition examines all key aspects of opening and expanding a live agent call center.

Catégories:

Business & Economics - Sales & Marketing

Année:

2005

Edition:

2nd

Editeur::

CMP Books

Langue:

english

Pages:

385